Frequently Asked Questions

Got Questions? We Have Answers.

Everything you need to know about Direct Primary Care, AfyaGM memberships, and how our model works for you.

What is DPC?

  • What is Direct Primary Care (DPC)?

    Direct Primary Care is a membership-based approach that removes insurance from routine primary care. You pay a flat monthly fee for comprehensive primary care — unlimited visits, same or next-day access, and a real relationship with one consistent provider. No copays, no surprise bills.

  • How is AfyaGM different from a regular doctor's office?

    In a traditional practice, providers see 20–30 patients a day because insurance reimbursements require volume. At AfyaGM, our flat-fee model means we spend the time each patient actually needs. Visits are longer, access is faster, and your provider truly knows your story.

  • How is DPC different from concierge medicine?

    Concierge medicine layers a membership fee on top of traditional insurance billing — you still pay premiums and copays. DPC removes insurance entirely from primary care. AfyaGM memberships start at $89/month with no additional per-visit costs.

Membership & Pricing

  • How much does an AfyaGM membership cost?

    Individual memberships start at $89/month. Couples plans are $159/month. Family plans (2 adults + 2 children ages 12–17) are $229/month. Additional children are +$30/month, additional adults are +$49/month. Enhanced plans range from $239 - $289/month. A one-time $50 enrollment fee applies to all memberships.

  • Is there a contract or long-term commitment?

    Memberships are month-to-month with 30 days notice to cancel. We offer a 10% discount for annual billing. We earn your continued membership through the quality of what we provide.

  • Are there additional costs beyond the monthly fee?

    Your membership covers all primary care visits. Some procedures and rapid tests are available at flat rates (strep $15, laceration repair $40). Specialist referrals, imaging, and hospital care are separate and billed through insurance or self-pay. We always provide pricing upfront.

Insurance & HSA

  • Does AfyaGM accept health insurance?

    AfyaGM does not bill insurance for primary care visits — that is how we keep costs low and visits unhurried. We can still submit referrals to specialists and coordinate care with your insurance when needed.

  • Do I still need health insurance if I join AfyaGM?

    We recommend carrying a health insurance plan — ideally a high-deductible plan — for hospitalizations, specialist care, imaging, and emergencies. Many patients find pairing DPC with a high-deductible plan saves significant money compared to traditional insurance alone.

  • Can I use my HSA to pay for my AfyaGM membership?

    Yes — starting January 1, 2026, HSA funds may be used for Direct Primary Care memberships. Please consult your HSA administrator to confirm eligibility and specifics for your account.

Access & Appointments

  • How quickly can I get an appointment?

    AfyaGM aims for same or next-day appointments for urgent needs. Routine wellness visits are typically available within a few days. Because we limit our patient panel size, you will never be competing with hundreds of other patients for time.

  • Can I contact my provider outside of office hours?

    Yes. AfyaGM members have direct access to Dr. Small for urgent questions via the Hint patient portal. For true emergencies, please call 911.

  • Does AfyaGM offer virtual visits?

    Yes. We offer both in-person visits at our West Chester, Ohio office and virtual visits for patients across Ohio, Arizona, Minnesota, and Washington — all included in your membership.

Services & Care

  • What ages does AfyaGM treat?

    AfyaGM provides care for patients ages 12 and older. Family plans include children ages 12–17, with additional children at $30/month each.

  • Does AfyaGM offer weight management?

    Yes. AfyaGM offers medically guided weight management through our premium plans — clinically framed cardiometabolic risk reduction programs with individualized evaluation and lab monitoring.

  • Does AfyaGM offer hormone replacement therapy?

    Yes, through the Balance+ DPC plan ($239/mo). AfyaGM offers evidence-based hormone therapy for perimenopause and andropause with individualized evaluation and ongoing monitoring in addition to Primary Care.

Employer Questions

  • Can AfyaGM provide healthcare benefits for my employees?

    Yes. AfyaGM partners with small businesses (5–50 employees) to provide occupational health services including DOT physicals, TB testing, worksite risk assessments, Mental Health First Aid training, and DPC memberships.

  • How does employer pricing work?

    Employer pricing is customized based on workforce size and services needed. We offer flat-rate pricing with no long-term contracts. Contact us at Info@Afyagmhealth.com or (513) 847-3933.

Still Have Questions?

We are happy to talk you through everything. Reach out and a realper son will get back to you.